Job Description

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! As a **Security Professional - Retail Dispatch Driver** in **Santa Clara, CA** , you will serve and safeguard clients in a range of industries such as Retail/Malls and more . As a Dispatch Officer with Allied Universal at a bustling retail and mall location, you will play a key role in maintaining a secure environment for visitors, tenants, and staff. Your responsibilities will include monitoring communications, coordinating responses to incidents, and supporting on-site teams through clear and timely information sharing. You will help to deter security-related incidents by maintaining a strong presence and providing exceptional customer service to everyone you interact with. This position requires a valid driver's license in the job state, as you may be required to operate company vehicles as part of your duties. At Allied Universal, we value agility, reliability, and innovation, and we are committed to a caring culture that puts people first. Join our team and contribute to a collaborative environment where integrity and teamwork drive everything we do. **Position Type: Full Time** **Pay Rate: $25.50 / Hour** **Job Schedule:** **Day** **Time** Mon03:00 PM - 11:30 PM Tue03:00 PM - 11:30 PM Fri03:00 PM - 11:30 PM Sat03:00 PM - 11:30 PM Sun03:00 PM - 11:30 PM **What You'll Do:** + Use our proprietary scheduling platform to claim open shifts at client sites + Support operations across a range of environments including commercial real estate, healthcare, and education + Receive site-specific training and guidance from experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill in at short notice when urgent needs arise **Responsibilities:** + Monitor and operate communication systems to dispatch security-related personnel and resources as needed throughout the retail and mall location. + Receive and document calls for service, incidents, and emergencies, relaying information to appropriate Allied Universal team members and/or local authorities. + Maintain detailed logs and records of all dispatch activities, incidents, and communications. + Provide customer service by assisting visitors, tenants, and staff with inquiries and requests related to security-related matters. + Coordinate with on-site security-related personnel to help to deter unauthorized activities and respond to incidents in a calm, problem-solving manner. + Support emergency response activities by communicating critical information and following site-specific protocols. + Assist with regular and random communication check-ins with patrol teams around the business and perimeter as required by site procedures. **What We're Looking For:** + Availability across various days and shifts + Reliability and ability to adapt to different post assignments + A desire to gain broad experience and grow within the company + Interest in transitioning into full-time roles when available **Minimum Requirements:** + A valid driver's license is required in the state where the job is located. + Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. + Possess a high school diploma or equivalent. + As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. + Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. + As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. + Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. + A valid driver's license will be required for driving positions only. **Why Join Us:** + Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle. + Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs. + Smart Tools: Access exclusive technology for real-time shift visibility and claiming. + Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. + Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program. **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: . If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: . If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . **Job ID:** 2025-1399110 **Location:** United States-California-Santa Clara **Job Category:** Security Officer

Job Tags

Full time, Work at office, Local area, Flexible hours, Shift work, Day shift,

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