Job Description

Description We are seeking a professional and organized General Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will play a critical role in ensuring a welcoming and efficient experience while supporting daily operations in our medical office. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities + Front Desk Operations: Greet and check in patients, answer phone calls, schedule appointments, and respond to inquiries promptly and professionally. + Patient Registration: Accurately collect and update patient information, including personal, insurance, and medical records, ensuring compliance with confidentiality standards. + Schedule Management: Handle appointment scheduling efficiently, manage cancellations and rescheduling, and coordinate physician availability. + Insurance and Billing Assistance: Verify insurance eligibility and benefits, inform patients of payment policies, and assist with basic billing inquiries. + Administrative Support: Assist with office tasks such as filing, scanning documents, processing referrals, and maintaining organized records. + Customer Service: Provide excellent service by resolving patient concerns or escalating them appropriately, ensuring a positive patient experience. Requirements Qualifications + High school diploma or equivalent is required; additional training or certification in medical office administration is a plus. + Minimum of 1-2 years of receptionist or administrative experience, preferably in a healthcare setting (Source: SG25 US Healthcare.docx). + Familiarity with electronic medical record (EMR) systems such as Cerner or Epic is preferred (Source: SG25 US Healthcare.docx). + Strong interpersonal and communication skills. + Ability to handle sensitive patient information with discretion and adhere to HIPAA regulations. + Proficiency in Microsoft Office Suite and office equipment. + Multitasking skills and the ability to work well under pressure in a busy office environment. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work, Work at office,

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